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Accessibility Statement

Drip On Demand is committed to making its website and services accessible to everyone, including people with disabilities. We aim to follow the principles of the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA to ensure our content is clear, inclusive, and easy to use.

Our Commitment

We want everyone who visits our website to feel welcome and be able to access all information easily. To achieve this, we:

  • Provide text alternatives for images and graphics.

  • Maintain clear font sizes and strong colour contrast.

  • Support navigation using only a keyboard.

  • Use consistent headings, labels, and page structures.

  • Avoid flashing or moving content that may cause difficulties.

  • Design forms and booking tools with clear instructions and accessible error messages.

We regularly review our site to identify and fix accessibility issues as part of our ongoing improvement process.

Using Our Website

Our website works on modern browsers such as Chrome, Safari, Edge, and Firefox, and is designed for use on both desktop and mobile devices.
If you experience any problems using the website, please contact us and we will do our best to help.

Reasonable Adjustments

We are happy to make reasonable adjustments to ensure fair access to our information and services. Examples include:

  • Providing information in alternative formats such as large print or accessible PDFs.

  • Offering support over the phone or by email instead of using online forms.

  • Providing clear, step-by-step guidance when needed.

Feedback and Contact Information

If you find any part of this website difficult to use, or need information in a different format, please contact us:

We will acknowledge your enquiry within 2 working days and aim to provide a full response or solution within 10 working days.

Known Limitations

While we aim for full accessibility, we are aware that:

  • Some older documents or PDFs may not be fully compatible with screen readers.

  • Certain third-party features, such as booking widgets or map embeds, may have limited accessibility.

We are actively reviewing and improving these areas.

Ongoing Improvements

We continually assess our website to enhance accessibility for all users. This statement is based on a self-assessment against WCAG 2.2 Level AA standards.

Date prepared: November 2025
Next review: November 2026

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